Ciera is an experienced Industry Change Leader with a strong background in engineering and computerized systems across pharmaceutical and biotech sectors. She currently leads the IT Digital and Data Phorum program at BioPhorum, where she manages the strategic direction and delivery of cross-functional initiatives, working closely with the leadership team to define priorities and bring them to life. Alongside this, she continues to facilitate the MES of the Future team, supporting global biomanufacturers in navigating MES adoption and aligning digital transformation with business value.

Ciera’s expertise spans Packaging, Facilities, Engineering, Serialization, MES, and Business Systems. She is passionate about improving internal processes to enhance member experience and deliver high-value services. Her work is grounded in Pharma 4.0 principles, with a focus on enabling scalable, future-ready solutions in regulated environments.

What drives her most is the opportunity to create meaningful change through collaboration. She thrives on bringing people together to solve complex problems, spark innovation, and build environments where ideas flow freely. For Ciera, the balance of creativity and impact—designing workshops, guiding discussions, and supporting teams to deliver transformative results—is where she finds her flow.

Philip Hamm is the Global Director Manufacturing Systems at Merck Healthcare. He is responsible for the digital transformation of manufacturing at Merck while ensuring compliance to the relevant GxP and quality guidelines together with establishing a Centre of Expertise for efficiency and support of MES. Prior to his position with Merck he consulted in the area of Digital transformation and worked at various enterprises in global technology and innovation management roles. This blend of product and technology expertise coupled with a solid program management foundation gives him the unique ability to match underlying technologies with product requirements as well as executing the needed transformation to drive efficiency and innovation in the enterprise landscape.

As a seasoned Digital Transformation Leader in Life Sciences Manufacturing, I bring two decades of experience driving MES, Automation, and IT/OT digital strategies in GxP-regulated environments. Acting as a bridge between business and technology, I specialize in architecting roadmaps that deliver real-world impact through Agile product leadership, innovation enablement, and community building.

The Pop in Your Job: I'm passionate about enabling Manufacturing & Quality organizations to evolve through data, compliance, and digital fluency.

BioPhorum’s mission is to create environments where the global biopharmaceutical and device industry can collaborate and accelerate its rate of progress, for the benefit of all. A business-to-business membership organization, BioPhorum consists of twelve phorums leading industry-changing initiatives with the help of thousands of active subject matter experts. Established in 2008, we bring leaders and subject matter experts together to collaborate on challenges in existing and emerging topics that affect the whole industry including change notification, cybersecurity, extractables and leachables, forecast and demand planning, knowledge management, single-use systems and sterile filtration. Many global companies collaborate with BioPhorum, such as license holders, manufacturers, and CDMOs. While academia and materials, equipment, IT, and engineering suppliers also send their best people to connect and collaborate.

Our passion for science and technology is what drives our more than 64,000 employees across 66 countries to find solutions to some of today’s toughest challenges and create more sustainable ways to live. We are here for people at every step, helping create, improve and prolong life. We deliver personalized treatments for serious diseases and enable people to achieve their dream of becoming parents. We empower the scientific community. Our tools, services, and digital platform make research simpler, more exact, and help to deliver breakthroughs more quickly. We provide progressive treatment solutions that help improve access to health thanks to the accuracy of our tests and the reliability of our medicine. As a company, we are at the forefront of digital living. Our science sits inside technologies that change the way we access, store, process, and display information. Our innovative technology drives human progress and opens new possibilities to transform life on Earth as we know it. Thanks to the constant curiosity of our employees, we are making discoveries that can change the landscape of entire industries. For more than 350 years, we’ve been pushing the boundaries of what’s possible, and we’ll continue to do so in the years to come.

At Lonza, we enable A Healthier World by supporting our healthcare customers on the path to commercialization. Our community of 16,000 talented employees work across a global network of more than 30 sites to deliver for our customers across the pharma, biotech and nutrition markets. By combining technological insight with world-class manufacturing, scientific expertise and process excellence, we help our customers to deliver new and innovative medicines that help treat a wide range of diseases. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising commitment and ideas that help our customers to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that’s the kind of work we want to be part of. Our work makes A Meaningful Difference.